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Your Plan Renewal Date and Notification Process

 

You can find the exact renewal date of your subscription by logging in to the "My Account" section of our website. The renewal date for each subscription is displayed in the 'Active Radios/Subscriptions' section of the 'My Subscriptions' tab.

We provide information about automatic renewal during new radio activations, in notification letters and on this website. Our automatic renewal policy is also explained in our Customer Agreement.

Subscribers with semi-annual or longer recurring subscriptions will receive an automatic renewal notification no less than 30 days (60 days for customers in Quebec) prior to their renewal date.