Support Center

Why is my app frozen or slow on my Model 3, Y, Cybertruck?

A variety of factors can impact SiriusXM’s performance in the car. Attempt the following steps to resolve:

  1. Check that your Tesla’s internet connection is active via your Premium Connectivity subscription or Wi-Fi.
  2. Check connectivity signal strength.
  3. Close SiriusXM by switching audio sources.
  4. Restart touchscreen.
  5. Perform a Power cycle.