Here are some tips you can use to help identify suspicious messages and keep your account safe.
- Inspect the address bar. Does it begin with HTTPS? If the URL begins with HTTPS instead of HTTP, that means that the site has an SSL certificate that authenticates the site’s identity and enables an encrypted connection. Make sure you only enter your information on a site with HTTPS.
- Inspect the site, email, or message itself for poor grammar or spelling.
- SiriusXM will never ask you for personal information such as your password or Social Insurance Number.
- SiriusXM does not accept payments using PayPal, Venmo, Zelle, Interac, or Cash App, or via crypto currency. If you are asked to make a payment using any of these methods, such payment is not being made to SiriusXM.
Make sure you are on a legitimate SiriusXM website before providing any information. Our primary domains are:
If a text message or email contains a URL that you don't recognize, do not click it and do not provide any information. Always go directly to your online account or contact us directly.